{"id":816,"date":"2023-08-14T18:58:55","date_gmt":"2023-08-14T18:58:55","guid":{"rendered":"https:\/\/www.onfamilywellness.ca\/?page_id=816"},"modified":"2025-10-15T18:17:49","modified_gmt":"2025-10-15T18:17:49","slug":"contact","status":"publish","type":"page","link":"https:\/\/onfamilywellness.ca\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:46px;--awb-padding-bottom:43px;--awb-margin-bottom:0px;--awb-background-color:#008080;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-1 bread\" style=\"--awb-margin-bottom:20px;--awb-font-size:15px;--awb-text-color:#ffffff;--awb-breadcrumb-sep:&#039;\u00bb&#039;;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/onfamilywellness.ca\/\">Home<\/a><\/span><\/span><\/nav><div class=\"fusion-text fusion-text-1 titlebar\" style=\"--awb-font-size:40px;--awb-line-height:1.2;--awb-letter-spacing:0.04rem;--awb-text-color:#ffffff;--awb-text-font-family:&quot;Montserrat&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><h1 class=\"titlebar\">Contact Us<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-background-position:center top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:46px;--awb-padding-bottom:44px;--awb-margin-bottom:0px;--awb-background-color:#367a76;--awb-background-color-small:#008080;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.96%;--awb-spacing-left-small:0.96%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs awb-yoast-breadcrumbs fusion-breadcrumbs-2 bread\" style=\"--awb-margin-bottom:20px;--awb-font-size:15px;--awb-text-color:#ffffff;--awb-breadcrumb-sep:&#039;\u00bb&#039;;\" aria-label=\"Breadcrumb\"><span><span><a href=\"https:\/\/onfamilywellness.ca\/\">Home<\/a><\/span><\/span><\/nav><div class=\"fusion-text fusion-text-2\" style=\"--awb-font-size:40px;--awb-line-height:1.2;--awb-letter-spacing:0.04rem;--awb-text-color:#ffffff;--awb-text-font-family:&quot;Montserrat&quot;;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><h1 class=\"titlebar-mobile\">Contact Us<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:20px;--awb-padding-bottom-medium:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-right:10px;--awb-padding-left:10px;--awb-padding-right-small:0px;--awb-padding-left-small:0px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-margin-bottom-medium:0px;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.96%;--awb-spacing-left-small:0.96%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-3 swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Privacy Disclaimer<\/strong><\/h2>\n<p>We welcome you to contact our Care Managers through this form with any questions or requests you may have. By using this contact form, you acknowledge that your information is retained for 7 days and will be emailed to our Care Management Team for follow up. If you would prefer to speak with a Care Manager, please call 1-866-643-9247.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:48px;--awb-padding-right-medium:0px;--awb-padding-bottom-medium:0px;--awb-padding-left-medium:0px;--awb-padding-right-small:21px;--awb-padding-left-small:21px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion-flex-column fusion-no-small-visibility fusion-no-medium-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:36%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.3333333333333%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:5.3333333333333%;--awb-width-medium:36%;--awb-order-medium:0;--awb-spacing-right-medium:5.3333333333333%;--awb-spacing-left-medium:5.3333333333333%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4 swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Privacy Disclaimer<\/strong><\/h2>\n<p class=\"p1\">We welcome you to contact our Care Managers through this form with any questions or requests you may have. By using this contact form, you acknowledge that your information is retained for 7 days and will be emailed to our Care Management Team for follow up. If you would prefer to speak with a Care Manager, please call 1-866-643-9247.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:30px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-5 fusion-text-no-margin swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Contact Information<\/strong><\/h2>\n<p>Our Care Management Team is available by phone 24 hours a day, 7 days a week, 365 days a year. If you reach out by email or web form, a Care Manager will get back to you within 1 day.<\/p>\n<\/div><ul style=\"--awb-margin-top:0px;--awb-item-padding-top:12px;--awb-iconcolor:#008080;--awb-textcolor:#1a1a1a;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ffffff;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 type-icons checklist-links\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-phone-alt fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a class=\"phone\" href=\"tel:18666439247\">1-866-643-9247<\/a><\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-envelope fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a class=\"email\" href=\"mailto:info@onfamilywellness.ca\">info@onfamilywellness.ca<\/a><\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div style=\"display: flex; align-items: center; background-color: rgba(225,225,225,0.31); padding: 6px 12px; border-radius: 6px; color: #000; font-family: Montserrat, sans-serif; font-size: 15px; text-align: left; max-width: 400px;\">\n  <img decoding=\"async\" src=\"https:\/\/onfamilywellness.ca\/wp-content\/uploads\/2025\/10\/Interpreter-Symbol-black.png\" \n       alt=\"Interpreter services icon\" \n       width=\"31\" \n       style=\"margin-right: 12px; flex-shrink: 0;\" \/>\n  <span class=\"interpreter-highlight-text\">Interpreter support available in over 230 languages<\/span>\n<\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:26px;margin-bottom:29px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-6 swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Share Your Feedback<\/strong><\/h2>\n<p>If you would like to provide feedback or make a complaint, you are welcome to call the dedicated toll-free telephone line. Alternatively, you can submit feedback using the website <a href=\"https:\/\/www.onfamilywellness.ca\/contact\/feedback\/\">feedback form<\/a>.<\/p>\n<p>If you feel your counsellor is not a good fit, please contact your Care Manager or the Care Management Team, who will support you in navigating to a counsellor who can better meet your needs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion-flex-column\" style=\"--awb-padding-right:10px;--awb-padding-left:10px;--awb-overflow:hidden;--awb-bg-size:cover;--awb-border-radius:5px 5px 5px 5px;--awb-width-large:64%;--awb-margin-top-large:0px;--awb-spacing-right-large:3%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:7.2%;--awb-width-medium:64%;--awb-order-medium:2;--awb-spacing-right-medium:0%;--awb-margin-bottom-medium:0px;--awb-spacing-left-medium:0%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.96%;--awb-spacing-left-small:0.96%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-7\" style=\"--awb-content-alignment:center;--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2>Contact Us<\/h2>\n<\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_1' ><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/fr\/wp-json\/wp\/v2\/pages\/816' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_9\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_9'>Instagram<\/label><div class='ginput_container'><input name='input_9' id='input_1_9' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_9'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_1_1\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'>Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_3\" class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_4\" class=\"gfield gfield--type-phone gfield--width-half field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>Phone<\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_1_4' type='tel' value='' class='large'    aria-invalid=\"false\"   \/><\/div><\/div><fieldset id=\"field_1_5\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-third field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Can we contact you by phone?<\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_1_5'>\n\t\t\t<div class='gchoice gchoice_1_5_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='Yes'  id='choice_1_5_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_5_0' id='label_1_5_0' class='gform-field-label gform-field-label--type-inline'>Yes<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_1_5_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_5' type='radio' value='No'  id='choice_1_5_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_1_5_1' id='label_1_5_1' class='gform-field-label gform-field-label--type-inline'>No<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_1_6\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-third field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' 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class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:20px;--awb-padding-top-medium:0px;--awb-padding-bottom-medium:32.9922px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:15px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0.96%;--awb-spacing-left-small:0.96%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:0px;margin-bottom:55px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-margin-bottom:10px;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Contact Information<\/strong><\/h2>\n<p>Our Care Management Team is available by phone 24 hours a day, 7 days a week, 365 days a year. If you reach out by email or web form, a Care Manager will get back to you within 1 day.<\/p>\n<\/div><ul style=\"--awb-margin-top:0px;--awb-item-padding-top:12px;--awb-iconcolor:#008080;--awb-textcolor:#1a1a1a;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:#ffffff;--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-2 type-icons checklist-links\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-phone-alt fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a class=\"phone\" href=\"tel:18666439247\">1-866-643-9247<\/a><\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-envelope fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a class=\"email\" href=\"mailto:info@onfamilywellness.ca\">info@onfamilywellness.ca<\/a><\/div><\/li><\/ul><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div style=\"display: flex; align-items: center; background-color: rgba(225,225,225,0.31); padding: 6px 12px; border-radius: 6px; color: #000; font-family: Montserrat, sans-serif; font-size: 15px; text-align: left; max-width: 400px;\">\n  <img decoding=\"async\" src=\"https:\/\/onfamilywellness.ca\/wp-content\/uploads\/2025\/10\/Interpreter-Symbol-black.png\" \n       alt=\"Interpreter services icon\" \n       width=\"31\" \n       style=\"margin-right: 12px; flex-shrink: 0;\" \/>\n  <span class=\"interpreter-highlight-text\">Interpreter support available in over 230 languages<\/span>\n<\/div>\n<div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:55px;margin-bottom:55px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:var(--awb-color3);border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-9 swift-text\" style=\"--awb-font-size:16px;--awb-line-height:1.6;--awb-text-color:#1a1a1a;--awb-text-font-family:&quot;Open Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><strong>Share Your Feedback<\/strong><\/h2>\n<p>If you would like to provide feedback or make a complaint, you are welcome to call the dedicated toll-free telephone line. Alternatively, you can submit feedback using the website <a href=\"https:\/\/www.onfamilywellness.ca\/contact\/feedback\/\">feedback form<\/a>.<\/p>\n<p>If you feel your counsellor is not a good fit, please contact your Care Manager or the Care Management Team, who will support you in navigating to a counsellor who can better meet your needs.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-816","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact - Ontario Immediate Family Wellness Program<\/title>\n<meta name=\"description\" content=\"Our Care Management Team is available by phone 24 hours a day, 7 days a week, 365 days a year.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - 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